📄️ 500 Internal Server Error When Using Okta SSO for Published Reports
Users encounter a 500 Internal Server Error when accessing the Netwrix Access Analyzer Published Reports site using Okta Single Sign-On (SSO). The issue occurs because the Okta application uses the SHA1 algorithm, which is not supported by modern .NET Framework and OWIN security libraries.
📄️ Access Analyzer 11.6 Error
This article addresses the error message "Data at the root level is invalid" encountered in Netwrix Access Analyzer version 11.6, detailing its causes and resolutions.
📄️ Bulk Import Error: SQL Logic Error Unknown Databas
When the 2-FSAA Bulk Import job returns "SQL logic error unknown database strucmap.", the database structure map is likely corrupted. This article describes causes and provides two resolutions: resetting the hosts and repairing the SQL database.
📄️ Cannot Connect to SQL Database
Users other than the `admin` account cannot access Netwrix Access Analyzer (AIC) when the SQL database password is expired or incorrect; this article explains how to update the database password in the Configure Console.
📄️ Can't Remove UI Config from Jobs
This article explains how to resolve the issue of being unable to remove an output path in the Netwrix Access Analyzer Management Console using the UI, and provides a workaround using PowerShell Data Collector Jobs.
📄️ Common Applet-Related Errors in Access Analyzer
Common applet errors encountered when running Exchange Metrics, SMARTLog, and FSAA queries in Access Analyzer, with causes and recommended resolutions. Includes guidance for WMI memory settings, firewall and port conflicts, and process termination.
📄️ Could Not Drop Object Referenced by Foreign Key Co
Explains how to resolve the "Could not drop object ... because it is referenced by a foreign key constraint" error when running the SP_DropTables job by identifying and removing the blocking foreign key constraints.
📄️ Error: Cannot Create a File When That File Already
Explains how to resolve the "Cannot create a file when that file already exists" (Error 183) when creating an SSL binding for Netwrix Access Analyzer Access Reports or Access Info Center by unbinding the prior certificate and binding a new one.
📄️ Error: Code: 5 Access is Denied When Opening the C
When opening the Netwrix Access Analyzer console, you may see "System Error. Code: 5. Access is denied." This article explains the cause and provides steps to resolve the issue by granting the required permissions to the %SAInstallDir% folder.
📄️ Error: Connection Attempt Failed Because Connected Party Did Not Properly Respond
File System Scan can fail with a "connection attempt failed" error when the audited host is unreachable due to blocked ports. This article explains the cause and shows how to test and resolve connectivity on ports 8767 and 8766.
📄️ Error Getting Scan Database from Execution Host —
Describes how to resolve the "Error getting scan database from execution host: One or more errors occurred" message when a file system scan using a proxy fails due to insufficient disk space by migrating the File System Proxy service to another drive.
📄️ Error: HTTP 400 Bad Request: Request Header Too Lo
When using SSO for the Published Reports web console (port 8082), you may receive an HTTP 400 Bad Request (Request Header too long). This article explains the cause and how to adjust the IIS HTTP registry limits (`MaxFieldLength`, `MaxRequestBytes`) to resolve the issue.
📄️ Error: Invalid Local SPAA Storage Version. Expected 11603 but Found 0
Resolves the 'Invalid local SPAA storage version' error that occurs when running a SPAC System Scan in Netwrix Access Analyzer by updating the SPAA database schema through the appropriate System Scan and Bulk Import jobs.
📄️ Error: Job Connection Profile Is Not Available
Explains why a Netwrix Access Analyzer job fails with "Job connection profile is not available" and how to resolve it by selecting the default connection profile in job and job group settings.
📄️ Error: Length of Access Control List Exceed Allowe
Describes an error encountered when an Active Directory Inventory scan detects an access control list (ACL) that exceeds the allowed maximum size, and provides steps to prevent the scan from terminating.
📄️ Error: Refused to Connect in Web Console
Describes how to resolve "Refused to connect" errors when accessing Web Reports by unbinding a conflicting reserved URL on the Netwrix Access Analyzer host.
📄️ Host Name Issue in AIC and FSAA
This article addresses the issue of seeing !REMOVED- in the Access Information Center (AIC) and/or SA_FSAA_Hosts table after dropping data for a File Server, along with its causes and resolutions.
📄️ Error: Request for Downloading Published Reports F
You receive "Request for downloading published reports failed: Internal Server Error" when opening the Reporting web page or encounter a corrupted published report file in Netwrix Access Analyzer. This article explains the cause and provides step-by-step instructions to rebuild the Reports folder and republish reports.
📄️ Error: Sequence Contains More Than One Matching El
Explains how to resolve the "Sequence contains more than one matching element." error in Netwrix Access Analyzer by removing duplicate entries from the report.xml file.
📄️ Error: Task Name Has an Incorrect Format: Incorrec
When selecting Schedules or any Job you may see an "Error: Failed to initialize task" pop-up because a Windows Task Scheduler job references the Netwrix Auditor executable `StealthAUDIT.exe` but lacks required fields. Delete the failed task from Task Scheduler to resolve the error.
📄️ Error: The Default Schema Name Is Incorrect
This article describes the "FAILED: the default schema name is incorrect" error that appears when you open or close Netwrix Access Analyzer and provides possible causes and resolutions to restore database access.
📄️ Error: Unable to Find Domain for Member Errors for
Describes how to resolve "Unable to find domain for member" errors in the Access Information Center (AIC) debug log when temporary access to shares fails to expire.
📄️ Error: User Credential Prompts in Single Sign-On E
Explains why users are prompted for credentials in a Single Sign-On environment after upgrading to v11.6 and how to resolve it by registering Service Principal Names (SPNs) for the web server service account.
📄️ Error When Adding Scheduled Task
When saving a scheduled task, Netwrix Access Analyzer may report a logon session error caused by a Local Security Policy that prevents storing passwords and credentials. This article explains the symptom, cause, and resolution.
📄️ Error: Ini Section Does Not Exist in SBTFileMon.ini
This article addresses the warning message encountered during a File Server Activity auditing scan in Netwrix Access Analyzer and explains the possible causes and resolutions.
📄️ Error: Object Doesn't Support Property or Method
This article addresses the error message "Object doesn't support property or method" encountered in the Netwrix Access Analyzer and provides steps to resolve it.
📄️ Custom Attribute Warning
This article addresses the warning message encountered during an Active Directory Inventory (ADI) scan in Netwrix Access Analyzer regarding custom attributes not being set for specific object classes.
📄️ Failed to Create FSAdapter Error in Netwrix Access
Explains the "Failed to create FSAdapter (80070002)" error in Netwrix Access Analyzer caused by an incompatibility with the Sensitive Data Discovery Add-On and how to resolve it by updating both components.
📄️ File Not Found Reports Error: Unable to Log Error
When exporting the AD Group Members View report as CSV, you may encounter a '(File not found error)' with 'Unable to log error to Access Analyzer: Object doesn't support property or method 'LogJSMessage'.' This article explains the cause and provides step-by-step resolution by enabling the interactive grid and CSV export option.
📄️ FSAA Failed to Copy Tier 2
FSAA Tier 2 copy operations fail when the target or proxy server disk is full; free or add disk space to resolve the error.
📄️ FSAA Registry Key Error
This article explains how to troubleshoot the FSAA registry key error that occurs when an FSAA scan cannot open a registry key on Windows or NAS hosts.
📄️ Host Is Offline Error
This article explains the "Host is offline" error during a job run in Netwrix Access Analyzer and how to resolve it by disabling the Skip Hosts that do not respond to PING option.
📄️ How to Enable Debug Logging Manually
This article explains how to manually enable debug logging in Netwrix Access Analyzer by editing the GlobalOptionsconfig.xml file and setting the LOGLEVEL value to 0 so you can access detailed application logs.
📄️ Netwrix Threat Prevention Agent Not Processing Eve
Explains symptoms, causes, and step-by-step resolutions for Netwrix Threat Prevention agents that stop processing or lose events during high event traffic, including log and policy tuning guidance.
📄️ Opening a Ticket
Instructions for collecting logs and environment details when opening a support ticket for Netwrix Access Analyzer. Includes paths to console logs, published report logs, job logs, and instructions for locating the product build number.
📄️ Retrieve SSL/TLS Certificates
This article provides instructions on how to retrieve a list of SSL/TLS certificates installed on your system, along with their expiration dates.
📄️ Unable to Write to Specified Folder Error
You see an "Unable to write to the specified folder" error when installing or uninstalling the FSAA Proxy Scanner or the Sensitive Data Discovery Add-on in Netwrix Access Analyzer. This article explains the cause and shows how to resolve the issue by verifying write permissions and disk space.