Skip to main content

Cannot Establish a Connection to a Windows File Server Compression Service

Symptoms

  1. Symptom 1. The following error appears when trying to process an item with Netwrix Auditor for File Servers:
Unable to process item: Cannot establish a connection to a Compression Service (0x80070424 The specified service does not exist as an installed service).
  1. Symptom 2. The Netwrix Auditor Application Deployment Service is not installed on the target server.

Cause

The error appears when the Remote Registry Service was disabled on the target server.

Resolution

To resolve the error, do the following:

  1. Enable the Remote Registry Service referencing the following article: Windows File Servers — Enable Remote Registry Service — v10.8.
  2. Reboot Netwrix Auditor Server.

After that, the Netwrix Auditor Application Deployment Service appears on the target file server. Depending on the amount of audited data, further data collection may take a while.