Error 6503: Netwrix Auditor cannot configure Nutanix files audit settings: Unexpected HTTP status code (Host name or IP already present)

Symptoms

After you created a Nutanix Files monitoring plan, you receive the following error:

Event ID 6503 Netwrix Auditor cannot configure Nutanix Files audit settings: Unexpected HTTP status code (Host name or ip already present.)

Cause

The likely cause: you used to have the Netwrix Auditor add-on for Nutanix Files installed on the Netwrix server and the Netwrix server had already been configured as a partner server for Nutanix Files.

Resolution

To address the issue, you can either:

• Specify another port for incoming connections in the item (Nutanix SMB shares).
• If the add-on's installation folder has not been removed, unregister the partner server as described in item 5.7 of the Nutanix Quick-Start Guide: https://www.netwrix.com/download/QuickStart/Netwrix_Auditor_Add-on_for_Nutanix_Files_Quick_Start_Guide.pdf
• Remove the partner server and notification policy from Nutanix manually.

Remove the partner server and notification policy manually

1. Open the File Server REST API Explorer REST API: https://<fileserver_ip>:9440/api/nutanix/v3/api_explorer/index.html
2. Find the partner server node and click Show/Hide.
3. Expand the POST /partner_servers/list node, specify {} in the get_entities_request field and click Try it out to get the list of partner servers.
4. Find the IP address of the Netwrix server and its corresponding UUID.
5. Expand the DELETE /partner_servers/ node, insert the UUID and click Try it out.
6. You will receive an error: "Delete/Modify notification policy <UUID> before deleting <UUID> partner server". Note the UUID of the notification policy.
7. Scroll up, find the notification_policy node and click Show/Hide.
8. Expand the DELETE /notification_policies/ node, insert the notification's policy UUID and click Try it out to remove the notification policy.
9. Scroll down back to the DELETE /partner_servers/ node, the UUID of the partner server should still be there, click Try it out to remove the partner server.