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Event ID 1204 in Health Log

Symptom​

The following error message under Event ID 1204 is prompted in Health Log for your SharePoint monitoring plan:

Unable to establish connection to the remote WebService

Causes​

Refer to the following possible causes based on the error description:

  • Could not connect to %URL%/_vti_bin/Netwrix/ManagementService.svc.
    TCP error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time,
    or established connection failed because connected host has failed to respond %address%
    • There is no network connection between the Netwrix Auditor host and the SharePoint Central Administration host, or the WebService is not responding.
  • The requested service %service_name% could not be activated
    • The system resources of the SharePoint Central Administration host are insufficient.
    • Access to the Central Administration site is performed via the https protocol, and it is not specified in the Alternate Access Mapping.
    • Access to the Central Administration site is performed via alternative access, and the IIS Bindings contains several host names for the Central Administration site.

Resolutions​

  1. Verify SharePoint Central Administration is accessible.

  2. Free or add system resources and execute the iisreset command in elevated Command Prompt.

  3. Verify the correct SharePoint Central Administration URL is specified in the monitoring plan settings via Monitoring Plans > select %SharePoint_plan% > Edit > select the item and click Edit item > modify the SharePoint Central Administration URL > click Save & Close.

  4. Specify one Host Name for the Central Administration site in IIS Bindings.