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No Monitoring Plans Found in Netwrix Auditor

Symptom​

When attempting to view a report, the Monitoring Plan dropdown list reads as follows:

NO MONITORING PLANS FOUND

![Monitoring Plan dropdown showing NO MONITORING PLANS FOUND]./../0-images/ka04u00000117TM_0EM4u000008M6Wx.png)

Causes​

  • A data source type for the report you're viewing is not added to any of your existing monitoring plans.
    • E.g., if you're generating a File Servers report, it won't be generated unless you have at least one monitoring plan for a File Servers data source.
  • A monitoring plan for the data source type exists, but no data has been collected, or uploaded to your SQL Server instance databases.
  • You're attempting to view a report under the State-in-Time category, while data collection for State-in-Time reports for the data source is disabled.
  • The Reports folder is corrupted.

Resolutions​

  • Create a new monitoring plan for the data source. Refer to the following article for additional information: Monitoring Plans

  • Review the corresponding data source settings:

    • Review your Health Log for errors related to the monitoring plan containing the data source.
    • Review the monitoring plan settings:
      1. In the main Netwrix Auditor menu, click Monitoring Plans.
      2. In the left pane, select the appropriate monitoring plan and click Edit.
      3. In the right pane, click Edit settings under the Monitoring plan section.
      4. Review the Data Collection tab for correct data collection account credentials.
      5. Review the Audit Database tab for correct database specified, as well as credentials.
      6. Make sure the Audit Database tab has the Disable security intelligence and make data available only in activity summaries checkbox unchecked.
      7. Save the changes.

  • Review the data source with State-in-Time reporting:

    1. In the main Netwrix Auditor menu, click Monitoring Plans.
    2. In the left pane, select the appropriate monitoring plan and click Edit.
    3. In the right pane, click Edit data source under the Data source section.
    4. Review the General tab to switch the Collect data for state-in-time reports switch on.
    5. Save the changes.

NOTE: Once data is collected (once every 24 hours by default), it should become available in the report.

  • Recreate the Reports folder.
    1. In elevated PowerShell, execute the following command to stop the corresponding service: 
      Stop-Service -DisplayName "Netwrix Auditor Management Service"
    2. Open Report Manager in your browser.
      • You can find the Report Manager URL in your main Netwrix Auditor menu > Settings > Audit Database tab > Report Manager URL.
    3. In the main SQL Server Reporting Services window, locate the Netwrix Auditor folder.
    4. Click the meatball ⸱⸱⸱ button, and select Delete.
    5. Follow the path provided: 
      C:\ProgramData\Netwrix Auditor\Reports
    6. Delete the contents of the Reports folder.
    7. Once deleted, follow the path provided to find the Reports.zip archive in the root of the folder: 
      C:\ProgramData\Netwrix Auditor
    8. Extract the contents of the Reports.zip archive to the C:\ProgramData\Netwrix Auditor\Reports folder.
    9. In elevated PowerShell, execute the following command to start the corresponding service: 
      Start-Service -DisplayName "Netwrix Auditor Management Service"
    10. Wait for about 10 minutes for reports to upload to your Report Manager. You can track the progress by following the Report Manager URL and entering the Netwrix Auditor folder.
    11. Once the affected report is uploaded, run the report again.

IMPORTANT: There are downsides to this approach:

  • The account specified in Audit database settings for Report Server should have local admin permissions, as well as permissions to create folders, and upload folders.
  • Any folder/report access permissions set up in Report Manager directly instead of monitoring plans delegation will have to be reconfigured. Alternatively, you can delete a particular affected report instead of deleting the entire Netwrix Auditor reports folder.
  • In case you've previously added a custom report, you will have to manually set it up again. This could apply to the report provided in the following article: How to Monitor Print Service Activity.