Support and Maintenance contract has expired" for Account Lockout Examiner
The "Support and Maintenance contract has expired" message persists event after the contract has been renewed and a new license has been entered.
Perform the following procedure to stop getting this message:
- Stop the NetWrix Account Lockout Examiner service (navigate to Start -> Run and type
services.msc, locate the service, right-click it and select Stop). - Navigate to the NetWrix Account Lockout Examiner installation directory.
- Locate the
users.datfile and delete it. - Restart the NetWrix Account Lockout Examiner service.
- Re-enter the license, if necessary.