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Object Reference Not Set to Instance of Object in Inactive User Tracker Health Log

Symptom​

The following error is prompted in Netwrix Auditor Health Log for your Inactive User Tracker monitoring plan:

Source: Active Directory Inactive Users Audit Service
Event ID: 2002
Computer: %computer_name%
Description: Monitoring plan: %Inactive_User_Tracker_monitoring_plan%
The following error has occurred while processing '%computer_name%':   
An error occurred: Object reference not set to an instance of an object.

Cause​

The data collection account used does not have sufficient permissions to collect data.

Resolution​

Configure the permissions for the data collection account used in Inactive User Tracker. For additional information, refer to the following article: Monitoring Plans — Data Collecting Account.

  • Monitoring Plans — Data Collecting Account ⸱ 10.6