Subscription Generation Fails Due To Incorrect Date_From Value

Symptom

The subscription generation fails and the subscription history contains the following error:

The value provided for the report parameter 'Date_From' is not valid for its type.

Cause

The issue occurs for subscriptions based on reports with date and time fields when a non-English locale has been enabled in the OS on the computer that hosts Netwrix Auditor Server.

Resolution

Change the system locale to English (United States). To do that:

1. On the computer that hosts Netwrix Auditor Server, navigate to Control Panel > Region > Administrative tab.
2. Click the Change system locale ... button and select English (United States) in the Current system locale: field.
3. Change the system locale for the system accounts. To do that:
   • Navigate to Control Panel > Region > Administrative tab.
   • Click Copy settings ... and tick Welcome screen and system accounts.
4. Reboot Netwrix Auditor Server.