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Connection failed -0x80070721 - Failed to process a request because the target server is unreachable

Symptom​

You see this error message when you try to connect to the Netwrix Auditor Client installed remotely (not on the computer that hosts the Netwrix Auditor Server).

Connection failed -0x80070721 - Failed to process a request because the target server is unreachable. A security package specific error occurred.

Cause​

This error occurs because the Netwrix Auditor Core Service should run under the NETWORK SERVICE account on the computer that hosts the Netwrix Auditor Server.

Resolution​

To resolve the issue, check the account the service uses. To do that:

  1. On the computer where the Netwrix Auditor Server resides, navigate to the Services snap-in.
  2. Right-click the Netwrix Auditor Core Service and select Properties.
  3. Switch to the Log On tab and make sure that the Log on as option is set to NETWORK SERVICE. If not, browse for the NETWORK SERVICE account and click Apply.