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Error: Cannot Create a Connection to Data Source DS

Symptom

When you attempt to generate reports in Netwrix Auditor, the following error appears:

An error has occurred during report processing. (rsProcessingAborted)
Cannot create a connection to data source 'DS'. (rsErroropeningConnection)
For more information about this error navigate to the report server on the local server machine, or enable remote errors

Cause

The affected user tries to access SQL Server Reporting Services reports from a remote machine. The affected user lacks permissions to access the SQL Server Database Engine and the target database.

Resolutions

Refer to the following possible resolutions:

Perform the following steps to specify the credentials to access the Reporting Services database:

  1. Proceed to the Report Manager URL on the SQL Server with SSRS.

    NOTE: Locate the Report Manager URL in Netwrix Auditor via Settings > Audit Database.

  2. In the top right corner, click View / List and check the Show hidden items checkbox.

  3. Navigate to the Netwrix Auditor folder > Netwrix Auditor for %datasource% > Change Reports.

  4. Right-click DS_Common and select Manage.

  5. In the Properties tab, review the Credentials section.

    • To use a SQL login, select Database user name and password in the Type of credentials dropdown list.
    • To use a Windows login, select Windows user name and password in the Type of credentials dropdown list.
  6. Click Test connection to verify the credentials.

  7. Click Apply, close the browser, and generate the report in Netwrix Auditor.