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System Cannot Find the Path Specified in Logon Activity Monitoring Plan

Symptoms

  • The following error is prompted in Health Log for the Logon Activity monitoring plan:
Source: Active Directory Logon Activity Audit Service
Event ID: 5004
Monitoring plan: %monitoring_plan_name%
Data collection has failed. Error: The system cannot find the path specified
  • No data is collected in your affected monitoring plan.

Causes

Netwrix Auditor Logon Activity Audit Service is corrupted or cannot be found.

Resolutions

  • Upgrade your Netwrix Auditor instance to the latest version to repair the corrupted service. Refer to the following article for additional information: Installation — Upgrade to the Latest Version ⸱ v10.6.

  • If the latest Netwrix Auditor version is installed in your environment, you can repair your Netwrix Auditor instance. Refer to the following article for additional information: How to Repair Netwrix Auditor Installation.