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WMI Classes Data Provider Failed − Service Cannot Be Started

Symptom

The following error is prompted in Health Log for your Windows Server monitoring plan in Netwrix Auditor:

Source: Windows Server Audit Service
Event ID: 1016
Description: Monitoring plan: %Windows_Server_monitoring_plan%
Item: %server_name%
The WMI Classes data provider failed to get information on Win32_SystemSlot due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Exception from HRESULT: 0x80070422

Cause

The Windows Management Instrumentation service has been stopped in the Item server.

NOTE: This could happen due to a recent OS update in the affected server.

Resolution

Start the Windows Management Instrumentation service on the affected Item server:

  1. Search for Services in the search bar, or run services.msc in the Run command window.
  2. Locate the Windows Management Instrumentation service, right-click it and click Start.

Data collection should resume once the Windows Management Instrumentation service starts − you can update the affected Windows Server monitoring plan to check if the error was solved.