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Change Log Level

The AccessInformationCenter.Service.exe.Config file is located in the Logs folder of the Access Reviews installation directory:

...\Netwrix\Access Reviews

Follow the steps to modify the log level.

Step 1 – Open the AccessInformationCenter.Service.exe.Config file in a text editor, e.g. Notepad.

AccessInformationCenter.Service.exe.Config file in Notepad

Step 2 – The level value is set in the LogLevel parameter, where "2" is the default level. As the logging level increases from 0 to 3, the types of information and level of detail included within the log file also increase. Change to the desired log level:

  • Error level is when value="0"

  • Warning level is when value="1"

  • Info level is when value="2"

  • Debug level is when value="3"

    • Debug logging can be enabled from the Diagnostics page of the Configuration interface

Step 3 – Save and close the AccessInformationCenter.Service.exe.Config file.

Once troubleshooting has finished, it is recommended to return the log level to the default level, Info = 2, to prevent the log file from growing too large.