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Event ID 1024 in Health Log

Symptom​

Your SharePoint monitoring plan prompts the following error message under Event ID 1024 in Health Log:

Email delivery failed.

Cause​

An internal error occurred during the Activity Summary generation.

Resolution​

Regenerate the Activity Summary:

  1. In the main Netwrix Auditor menu, select Monitoring Plans.
  2. In the left pane, select your SharePoint monitoring plan and click Edit.
  3. In the right pane, click Update.

IMPORTANT: If the error persists, create a ticket in My Tickets · Netwrix and submit the following files from the Auditor server to Netwrix Support:

  • All contents of the following path:
\%WorkingFolder%\Logs\SharePoint Auditing

The default Working Folder path is C:\ProgramData\Netwrix Auditor. If unsure, in the main Auditor menu, select Health Status > Open diagnostic logs folder under the Working Folder pane.

  • Netwrix Auditor System Health event log. Run the following command in elevated Command Prompt:
wevtutil epl "Netwrix Auditor" %userprofile%\desktop\NASH.evtx

Refer to the following article for additional information for an option to manually save the Auditor event log: How to Save and Zip Netwrix Auditor System Health Event Log.