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Event ID 1210 in Health Log

Symptoms​

One of the following error messages under Event ID 1210 is prompted in Health Log for your SharePoint monitoring plan:

  1. Error 1:
Unable to obtain the list of SharePoint roles for site collection with ID '{0}':
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
  1. Error 2:
Unable to obtain the list of SharePoint roles for site collection with ID '{0}':
Access to this web site has been blocked

Causes​

  1. Error 1: The security settings in the audited SharePoint farm do not allow Netwrix Auditor to collect complete audit data. Netwrix Auditor is unable to get a list of permission levels for the audited site collection due to insufficient permissions for the web application hosting the target site collection.

  2. Error 2: The security settings in the audited SharePoint farm do not allow Netwrix Auditor to collect complete audit data. Netwrix Auditor is unable to get a list of permission levels for the audited site collection due to the No Access status.

Resolutions​

Review the resolution for the corresponding error:

  1. Error 1: In SharePoint Central Administration, navigate to Web Applications > %affected_application% > User Permissions, and verify the security settings. The minimum required permissions are Manage Web Site.

  2. Error 2: In SharePoint Central Administration, navigate to Application Management > Configure Quotas and Locks > %affected_site_collection%, and change the status to Not locked.

Learn more on management of the SharePoint site lock status via PowerShell in Manage Lock Status for Site Collections in SharePoint Server − Manage Lock Status for Site Collection via Microsoft PowerShell ⸱ Microsoft.