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How to Identify Whether Auditor Server Can Receive Data from Meraki API?

Symptoms​

When configuring a Meraki dashboard data source, the following error appears:

 
        Source: Network Devices Audit Service
        Event ID: 6023
        Unable to process item: The network path was not found.

When searching for the Meraki dashboard data source, no data is available.

Cause​

This error indicates an incorrect port configuration on the side of the Meraki dashboard data source.

Instructions​

To identify whether the Netwrix Auditor server can receive data from the Meraki API, open the command prompt as an administrator and execute the following command:

  1. Open the command prompt as an administrator.
  2. Run the command:
curl https://api.meraki.com/api/v1 > 1.html

This is an example of a response when the product cannot access the Meraki API:

![User-added image]./../0-images/ka0Qk0000002jaX_0EMQk0000045bUT.png)

In this case, check the ports required to audit the Meraki dashboard source and your internal firewall. Learn more about required ports and protocols in this article: Data Source Configuration — Network Devices — Network Devices Ports — v10.6 https://docs.netwrix.com/docs/auditor/10_8).