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Unable to audit target server by IP address

Symptoms​

  1. Unable to audit a target server by using IP address.
  2. Unable to audit a host server by using localhost.
  3. Activity Records summary report shows incorrect server name.

Cause​

  1. There is stale data in the DNS cache of the host and target machines.
  2. There is incorrect data in the hosts file of the host and target machines.

Resolution​

To resolve this issue, perform the following steps:

  1. On the target and the host machines, remove all records which contain the IP address of the host and the target machines from the following file: C:\Windows\system32\drivers\etc\hosts
  2. Flush the DNS cache on the host and the target machines by executing the following command: ipconfig /flushdns
  3. Use the FQDN-name of the target machine instead of IP address or localhost when adding it as an item in Netwrix Auditor.