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How to Notify Users Without Email in Password Expiration Notifier

Question​

How does Netwrix Password Reset (Password Expiration Notifier, PEN) notify a user with no associated account in the audited domain?

Answer​

To notify the user, PEN uses the mail LDAP attribute assigned to the target account. If there is no associated email, you can specify the target email manually. Refer to the following steps:

  1. Run PEN. Select the correct monitoring plan and click Edit.
  2. In the Send reports to administrators field, specify the target email separated by a comma. Save the changes.

The specified email should now receive reports on expiring passwords.

IMPORTANT: In the described scenario, PEN uses the SMTP server specified in the Notifications tab to send notifications to external email addresses. The SMTP server must have a correctly configured relay service to send emails to external mailboxes.