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Netwrix Auditor was Unable to Deliver the subscription due to following error: "Access is denied"

Problem​

When I subscribe to the report and want to have report results delivered to the certain folder, I get an "Access Denied" error, despite the fact that the account has full permissions to upload a file there.

Answer​

When you select the Upload to a file share option in the create\edit subscription menu ('General' tab), Netwrix uses different accounts to upload the report to the share:

  • For SSRS-based subscriptions, the account specified for Long-Term Archive (LTA) is used, as reflected in our documentation: https://docs.netwrix.com/docs/auditor/10_8
  • For Search-based and Risk Assessment reports, Netwrix uses a Local System account, regardless of which account was specified for LTA.

As a result, with different types of subscriptions and a custom LTA account, you must give access to the share to two accounts at once: the computer account of the Netwrix server and the LTA account.