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The following error occurred during the SQL database content audit configuration: Could not obtain information about Windows NT group/user ''......'', error code 0x5.

You are getting the following error message in the summary reports and the product: "The following error occurred during the SQL database content audit configuration: Could not obtain information about Windows NT group/user '......', error code 0x5."


There is a permission issue with the Netwrix Data Processing Account.


In order to resolve the issue please perform the following steps:

  1. Run SQL Server Management Studio;
  2. Connect to the target SQL server with sa or owner of the server account;
  3. Under Security -> Logins find the the Netwrix Data processing account and open it's properties;
  4. Open the Server Roles tab and select sysadmin role;
  5. Restart the SQL service, SQL Agent Service and Reporting and Analysis services if installed.