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Cannot Establish Connection to Compression Service

Symptom​

Error message:

Source: File Storage Audit Service
Event ID: 6104
Description: Monitoring plan: <Monitoring Plan's Name>
Error: Unable to process item. Cannot establish a connection to a Compression Service
0x80070422 
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Cause​

The Netwrix Auditor Application Deployment Service is not running on the audited computer.

Resolution​

To restart the Netwrix Auditor Application Deployment Service:

  1. Open Windows Services from the Run dialog box using services.msc or access it with the Search.

  2. Right click on the Netwrix Auditor Application Deployment Service and select Restart.

    IMPORTANT: Make sure you use the Restart command, not Refresh.

  3. Wait for some time. This may take several hours in large environments.

  4. Check that the restart is successful:

    • Go to a monitoring plan that was mentioned in the error message and confirm that its status has changed to Ready.
    • Ensure that activity records are being collected again.