0x80040605 Error − Connection Failed
Symptoms
Either of the following error messages is prompted in your Health Log or upon the Netwrix Auditor launch:
Connection failed
0x80040605 Failed to process a request because the target server is unreachable
An error occurred while sending email:
0x80040605 Failed to process a request because the target server is unreachable
Causes
One (or more) of the following services has stopped in the Netwrix Auditor server:
- Netwrix Auditor Archive Service
- Netwrix Auditor Configuration Server Service
- Netwrix Auditor Core Service
- Netwrix Auditor Data Collection Service
Resolution
Review the services running in the Netwrix Auditor server − make sure the services are running with their startup type set to Automatic.
IMPORTANT: If the disk storing Long-Term Archive is running out of space, you'll corresponding events in Health Log. When the free disk space is below 3GB, the Netwrix services responsible for audit data collection will be stopped, preventing the data collection. For additional information on reducing disk space consumption, refer to the following article: Netwrix Auditor Consumes Disk Space — Recommendations.