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Error: Snapshot Saving Process Was Interrupted

Symptom

You receive the following error message while collecting snapshot files:

Source:File Storage Audit Service 

An error has occurred during the data processing: Snapshot saving process was interrupted.
Some snapshot files failed to be updated and are non-consistent.
Data collection will be performed as initial. .

Cause

An antivirus or EDR/XDR solution in your environment affects the operation of your Netwrix Auditor instance.

Resolution

Add antivirus exclusions to both your Netwrix Auditor monitoring plan and to targets by referring to the following article: Antivirus Exclusions for Netwrix Auditor.