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Hide and Disable Header and Footer in Netwrix Password Reset Emails

Scenario​

You'd like to remove the Netwrix header and footer from emails sent to users and managers. By default, Netwrix Password Reset emails include a branded header and footer. Users may get confused by the branding, or think the email was sent by a third party and is a phishing attempt.

Resolution​

IMPORTANT: In some cases both header and footer reset after your Netwrix Auditor instance has been upgraded to v10.6. For additional information, refer to the following article: Netwrix Password Reset Email Header and Footer Reset After Upgrade

  1. Open Registry Editor on the Netwrix Auditor Server host.

  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Netwrix Auditor\Password Expiration Notifier.

  3. Right-click the Password Expiration Notifier hive and click New.

  4. Select DWORD (32-bit) Value.

    ![New DWORD (32-bit) Value]./../0-images/ka04u00000117kD_0EM4u000008MHts.png)

  5. Name the key HideEmailAdditionalInfo.

  6. Right-click the key and select Modify.

  7. Set the value data to 1 (Hexadecimal).

    ![Modify DWORD value to 1]./../0-images/ka04u00000117kD_0EM4u000008MHuC.png)

  8. The next round of emails will be sent without the header and footer.

NOTE: If you'd like to re-enable the header and footer, simply change the value data to 0.

To further customize Netwrix Password Reset emails, refer to the following article: Customize Notifications and Reports in Netwrix Password Reset.