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How to customize email notification template

Overview​

Account Lockout Examiner can send a notification when a lockout occurs. You can edit the notification text or title by modifying the notification template.

Template location​

The template file notification_template.txt is stored in the product installation folder. The default path is: C:\Program Files (x86)\NetWrix Account Lockout Examiner

Template sections​

The notification template consists of four sections:

  • The SUBJECT section contains the text reflected in the message subject.
  • The BODY, WEB and REMOTE_CONTROL sections contain the text reflected in the message body.
  • The BODY section contains the main text of the notification.
  • The WEB section contains a link to the Help-Desk portal and related text, and is shown only if a Link is enabled in Account Lockout Examiner settings.
  • The REMOTE_CONTROL section contains text providing Remote control instructions, and is shown only if Remote control is enabled in Account Lockout Examiner settings.

Modifying the template​

You can modify the template in the following ways:

  • Edit any text within the template sections.
  • Add any AD attribute name. The attribute name should be in the following format: %AD.[attribute]%.
    • For example, with the %AD.Displayname% attribute added into the template, the notification message will show the Display name of the locked out user account.
  • Add any internal variable name:
    • %NTAccount% - shows the name of the locked out account.
    • %WorkStation% - shows the name of the workstation where an account was locked out.
    • %LockoutTime% - shows the lockout time.
    • %Link% - shows the link to the web portal.

Example​

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