Backing Up, Restoring, or Moving Your MongoDB Database
How to back up, restore, or move your MongoDB database used by Netwrix Change Tracker, including copying required files and troubleshooting the "Key not valid in specified state" error.
Changing the Admin Password for MongoDB
Step-by-step instructions to reset the MongoDB admin account password when authentication is enabled and the admin password is lost. Requires access to the server hosting MongoDB.
Disk Space and Core Files
This article explains the purpose of `core.*` files in Gen 7 Agent servers and whether they can be safely deleted to free up disk space.
Exporting a Collection from MongoDB
Shows how to export or back up individual MongoDB collections used by Netwrix Change Tracker. Includes commands to view collections and use mongodump for exporting collections.
MongoDB Log Fix: Connection Timeout (SocketException 10060)
Resolves a MongoDB connection timeout for the Netwrix Change Tracker Hub by increasing the IIS pool size and MongoDB connection timeout in appsettings.Production.json.
MongoDB Out of Memory
Explains how to resolve MongoDB "out of memory" errors by configuring Windows virtual memory (page file) to System managed so the Netwrix Change Tracker database and Hub Server can function properly.
MongoDB Service Terminated Unexpectedly
Provides steps to repair a corrupted MongoDB database that causes the MongoDB service to stop repeatedly for Netwrix Change Tracker.
MongoDump Socket Buffer Error
Shows how to troubleshoot a MongoDump failure caused by a Windows socket buffer issue and links to Microsoft guidance for resolution.
Moving Your Linux Server MongoDB Database to Windows
Instructions to migrate a MongoDB database used by Netwrix Change Tracker from a Linux Hub server to a Windows Hub server, including exporting on Linux, restoring on Windows, and resolving the "Key not valid in specified state" error.