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Create an AD Contact

The Directory Manager portal enables you to create the contact object in the directory.

NOTE: The contact object type is not supported in a Microsoft Entra ID based identity store.

NOTE: Pages and fields on the Create Contact wizard may vary from those discussed here, since the administrator can customize the wizard by adding or removing pages and fields.

Create a contact​

Follow the steps to create a contact in an Active Directory identity store.

Step 1 – In the Directory Manager portal, click the Create New button in the left pane and select Contact.

Step 2 – The Create Contact wizard opens to the Account page.

Step 3 – On the Account page:

  1. Click Browse next to Container to select a container to create the contact in.

    This field would be read-only if the administrator has pre-defined a container for creating new contacts.

  2. Enter the contact's First Name, Initials, and Last Name in the respective boxes.

    The wizard uses this information to populate the Full Name and Display Name boxes.

  3. Click Next.

Step 4 – Use the Exchange page to mail-enable the contact.

Step 5 – On the Summary page, review the settings and then click Finish to complete the wizard.

NOTE: If the Directory Manager administrator has specified the contact creation action for review, your changes will not take effect until verified by an approver. See the Requests topic for additional information.