Create an AD Mailbox

You can create a mailbox using Directory Manager portal when a messaging provider has been configured for the identity store.

A mailbox is a user with a mailbox, such as an Exchange mailbox.

NOTE: Pages and fields on the Create Mailbox wizard may vary from those discussed here, since the administrator can customize the wizard by adding or removing pages and fields.

Create a mailbox in Active Directory

Step 1 – In the Directory Manager portal, click the Create New button in the left pane and select Mailbox.

The Create Mailbox wizard opens to the Account page.

Step 2 – On the Account page, specify basic account info, such as the object's first name, last name, login ID and the UPN suffix.

Step 3 – On the Password page, provide a password for the mailbox account and set other password-specific options.

Step 4 – On the Exchange page, set the alias and Office 365 subscriptions.

Step 5 – On the Summary Page, review the settings and then click Finish to complete the wizard.

NOTE: If the Directory Manager administrator has specified the mailbox creation action for review, your changes will not take effect until verified by an approver. See the Requests topic for additional information.

Create a Microsoft Entra ID Mailbox

You can create a mailbox using Directory Manager portal when a messaging provider has been configured for the identity store.

A mailbox is a user with a mailbox, such as an Exchange mailbox.

NOTE: Pages and fields on the Create Mailbox wizard may vary from those discussed here, since the administrator can customize the wizard by adding or removing pages and fields.

Create a mailbox in an Microsoft Entra ID

Follow the steps to create a mailbox object in an Microsoft Entra ID identity store.

Step 1 – In the Directory Manager portal, click the Create New button and select Mailbox.

The Create Mailbox wizard opens to the Account page.

Step 2 – On the Account page, specify basic account info, such as the object's first name, last name, login ID and the UPN suffix.

Step 3 – On the Password page, provide a password for the mailbox account and set other password-specific options.

Step 4 – On the Exchange page, set the alias and Office 365 subscriptions for the mailbox.

Step 5 – On the Summary page, review the settings and then click Finish to complete the wizard.

NOTE: If the Directory Manager administrator has specified the mailbox creation action for review, your changes will not take effect until verified by an approver. See the Requests topic for additional information.