Create an AD User

In Directory Manager portal, you can create mail-enabled and non mail-enabled users.

NOTE: In a Microsoft Entra ID based identity store, users can only be created as non mail-enabled. Create a mailbox as an alternative to a mail-enabled user.

NOTE: Pages and fields on the Create User wizard may vary from those discussed here, since the administrator can customize the wizard by adding or removing pages and fields.

Create a mail-enabled user in Active Directory

Step 1 – In the Directory Manager portal, click the Create New button in the left pane and select User.

The Create User wizard opens to the Account page.

Step 2 – On the Account page, specify basic account info, such as the user's first name, last name, login ID and the UPN suffix.

Step 3 – On the Password page, provide a password for the user account and set other password-specific options.

Step 4 – Use the Exchange page, to create the user as mail-enabled.

Step 5 – On the Summary Page, review the settings and then click Finish to complete the wizard.

NOTE: If the Directory Manager administrator has specified the user creation action for review, your changes will not take effect until verified by an approver. See the Requests topic for additional information.

Create a non mail-enabled user in Active Directory

Step 1 – In the Directory Manager portal, click the Create New button in the left pane and select User.

The Create User wizard opens to the Account page.

Step 2 – On the Account page, specify basic account info, such as the user's first name, last name, login ID and the UPN suffix.

Step 3 – On the Password page, provide a password for the user account and set other password-specific options.

Step 4 – On the Exchange page, clear the Mail-Enabled check box to create the user as non mail-enabled. This disables the remaining fields on the page.

A non mail-enabled user does not have an email address.

Step 5 – On the Summary Page, review the settings and then click Finish to complete the wizard.

NOTE: If the Directory Manager administrator has specified the user creation action for review, your changes will not take effect until verified by an approver. See the Requests topic for additional information.

Create a Microsoft Entra ID User

In Directory Manager portal, you can create mail-enabled and non mail-enabled users.

NOTE: In a Microsoft Entra ID based identity store, users can only be created as non mail-enabled. Create a mailbox as an alternative to a mail-enabled user.

NOTE: Pages and fields on the Create User wizard may vary from those discussed here, since the administrator can customize the wizard by adding or removing pages and fields.

Create a user in Microsoft Entra ID

Step 1 – In the Directory Manager portal, click the Create New button in the left pane and select User.

The Create User wizard opens to the Account page.

Step 2 – On the Account page, specify basic account info, such as the user's first name, last name, login ID and the UPN suffix. See the Account page topic for additional information.

Step 3 – On the Password page, provide a password for the user account and set other password-specific options. See the Password page topic for additional information.

Step 4 – Use the Directory Roles page to assign a role and role privileges to the user on the Microsoft Entra Admin Center portal. See the Directory Roles page for additional information.

Step 5 – On the Summary page, review the settings and then click Finish to complete the wizard.

NOTE: If the Directory Manager administrator has specified the user creation action for review, your changes will not take effect until verified by an approver. See the Requests topic for additional information.