I get the message "At least one security token in the message could not be validated" during PPCloud client installation. How do I work around this?
During Netwrix Endpoint Policy Manager (formerly PolicyPak) Cloud client installation you might get a message which looks like this.
What's happened here is that your company's certificate (which lives in Endpoint Policy Manager Cloud servers) has expired. This can happen after being a Endpoint Policy Manager Cloud customer for a few years.
There is an easy workaround though. Simply revoke (which automatically re-issues) the company certificate like this.
Then re-download the MSIs here, and re-attempt your Endpoint Policy Manager Cloud join.