Troubleshooting

Troubleshooting Netwrix Endpoint Policy Manager (formerly PolicyPak) Java Rules Manager is somewhat different from troubleshooting other Endpoint Policy Manager components. This is because PolicyPak Java Rules Manager only applies to the Computer side and not to the User side. The typical problem encountered with Endpoint Policy Manager Java Rules Manager is that RIA websites don't honor the version of Java JRE you expect on an endpoint. The sections below list the most common reasons why they don't and provide some troubleshooting steps.