Upgrade & Maintenance Overview

This section contains comprehensive guidance for upgrading and maintaining your Netwrix Endpoint Policy Manager (formerly PolicyPak) deployment.

Upgrade Guidance

Learn about upgrade best practices, staying supported, and proper testing procedures:

• Upgrade Guidance - How to stay supported and upgrade recommendations
• Upgrading Tips - Step-by-step upgrade process and ring methodology

Best Practices

Keep up to date with releases and implement proper maintenance procedures:

• Using Rings to Test and Update - Ring methodology for controlled rollouts
• Build and Version Numbers - Understanding version numbering
• Update Frequency Guidelines - When to upgrade
• Command Line Updates - Trigger updates via command line

Performance Questions

Troubleshoot performance-related issues and optimize your deployment:

• Watcher Service Memory Usage - Understanding multiple service instances
• CPU Slowdown Verification - Diagnosing performance issues

AntiVirus and System Software

Configure third-party software to work properly with Endpoint Policy Manager:

• AntiVirus Configuration - Configuring AV software
• Citrix App Layering - Implementation with Unidesk
• Digitally Signed Driver - Driver prompts and workarounds
• Service Start Privileges - Troubleshooting service start issues