📄️ AD Admin Login Issues
This article explains how to resolve issues where Active Directory (AD) administrators are unable to log in after setting up AD Authentication and importing new admin accounts in Endpoint Protector.
📄️ Configure Session Timeout in the Administration In
Shows how to configure the session timeout for the Management User Interface in Endpoint Protector. In versions before `5.7.0.0` the timeout is fixed at `15 minutes`; in `5.7.0.0` and later you can set the timeout to any value between `5` and `60` minutes.
📄️ Configure Session Timeout Settings for the Adminis
Configure session timeout settings for the Netwrix Endpoint Protector administration interface to control how long user sessions remain active and to set the timeout warning behavior for inactive sessions.
📄️ Enable 2FA for System Admins
This article explains how to enable two-factor authentication (2FA) for system administrators using the Google Authenticator App in Endpoint Protector to enhance account security.
📄️ Error: Computers Displayed as "Unlicensed" Under List of Computers
Shows how to troubleshoot computers that appear as "Unlicensed" in the List of Computers by verifying licenses, updating policies, checking client-server connections, and reassigning licences or reinstalling clients.
📄️ Export Event Logs from Reports and Analysis
Learn how to export selected event logs from the Reports and Analysis section in Endpoint Protector for further analysis or record-keeping.
📄️ How to Check the History and Email Status of Alert
Use these steps to check alert history, view log and alert details, and verify whether an email was successfully sent from the Netwrix Endpoint Protector Server.
📄️ How to Identify and Remove Duplicate Computers
Learn how to identify and remove duplicate computers in Netwrix Endpoint Protector to free up licenses. This article walks you through filtering for duplicates and deleting unwanted entries.
📄️ How to Set FQDN in Server Certificate Subject
Shows how to configure the server certificate subject to use the Fully Qualified Domain Name (FQDN) and how to regenerate the server certificate stack so the new subject takes effect.
📄️ How to Update Endpoint Protector or Unify Server
Instructions to find the current version and update Netwrix Endpoint Protector or Unify Server using Live Update or the Offline Patch Uploader, and how to verify applied updates.
📄️ Block Specific IP Addresses
This article provides step-by-step instructions on how to block specific IP addresses from accessing the console by configuring login IP restrictions for the administrator account.
📄️ Exporting Lists
This article explains how to export the list of computers, users, or devices from the console, including both manual and scheduled export options.
📄️ Increase Display Limit
This article explains how to increase the maximum number of records displayed in report searches in Endpoint Protector.
📄️ Change Default Credentials
This article explains the default credentials for the Endpoint Protector Reporting and Administration Tool and how to change them after initial setup.
📄️ Select Multiple Computers and Users
This article explains how to select multiple computers and users within a group using the multi-selection feature in the Endpoint Protector console.
📄️ Set Up AD Administrator Synchronization
This article explains how to synchronize Active Directory (AD) administrator accounts using the AD Authentication feature, allowing for efficient management of administrator accounts.
📄️ Set Up E-mail Alerts
This article explains how to configure e-mail alerts in Endpoint Protector, including setting up the e-mail server and creating alerts for various system events.
📄️ Set Up External Storage
This article outlines how to configure external storage to conserve hard drive space on the server by directing shadows and backups to a remote location.
📄️ Set Up SMTP With Gmail
This article explains how to configure SMTP settings in Endpoint Protector to use Gmail as your email provider, including required configuration values, steps for generating an app password, and instructions for sending a test email.
📄️ Managing System Administrators and Administrator G
Shows how to view, create, and manage system administrators and administrator groups in Netwrix Endpoint Protector, and how to configure related account settings, roles, and two-factor authentication.
📄️ Resetting an Administrator Password
Shows how to reset an administrator password on the Netwrix Endpoint Protector Server for local administrators; administrators imported from Active Directory must have their passwords managed in Active Directory.
📄️ Review Admin Activity
This article explains how to review the activity of administrators in the Endpoint Protector console using built-in reports.
📄️ Secure Endpoint Protector with SSL
This article explains how to add an SSL certificate to Endpoint Protector using the web interface to secure communications between clients and the server.
📄️ Set Password Validity
This article explains how to change the validity period for administrator passwords or remove password expiration entirely.
📄️ Set Up SIEM Integration
This article provides step-by-step instructions for setting up a SIEM integration with Endpoint Protector.
📄️ Set Up Automatic License Release
This article provides step-by-step instructions on setting up the Automatic License Release feature in Endpoint Protector to manage inactive licenses effectively.
📄️ Troubleshoot 2FA Issues
This article provides troubleshooting steps for resolving issues with Two-Factor Authentication (2FA) in Endpoint Protector, focusing on time synchronization and alternative setup methods.
📄️ Update the Endpoint Protector Server IP Address on
Learn how to review and change the Netwrix Endpoint Protector (EPP) server IP address, communication port number, or department code on a Windows endpoint without reinstalling the client.