System Backup V2 Not Showing in the Endpoint Protector Console
Question
Why is System Backup V2 not showing up in the Netwrix Endpoint Protector console?
Answer
System Backup V2 is not available in the Netwrix Endpoint Protector console for virtual appliances hosted on the Netwrix SaaS platform. This is expected behavior: the Netwrix team manages backup for SaaS deployments directly, so the self-service System Backup V2 feature is available only to Customer-managed Self-Hosted (On-Premises) deployments.
For the full reference, see System Backup.
Netwrix Endpoint Protector is available in two deployment models: Netwrix-hosted SaaS and Customer-managed Self-Hosted (On-Premises). On the SaaS platform, Netwrix manages more of the underlying infrastructure directly, which is why System Backup V2 visibility can differ from what a Self-Hosted appliance shows in the console. See Deployment Models: SaaS vs. Self-Hosted Update Cadence for the full comparison.
If you are on a Self-Hosted deployment and System Backup V2 is not visible in the console, create a support ticket via the Netwrix Support portal for assistance: https://www.netwrix.com/support.html