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Password Management

The Password Management module offers a set of password-related operations on resources of certain types (Active Directory, Microsoft Entra ID (formerly Microsoft Azure AD), Service Now, etc...).

Possible Password Operations

Depending on the target system of the manipulated resource, the following operations are possible:

Password initialization

This operation can be started manually by the user through the UI (with the "Manage Accounts" option on user pages) or automatically during the fulfillment process of the corresponding resource.

It consists of initializing the password and sending a notification containing instructions to a configurable email address.

The password initialization can be done in two different ways:

  • One-Way: Identity Manager sets the initial password, and sends it as part of the instructions notification.
  • Two-Way: The instructions notification contains a link to a page where the email recipient initializes the password.

Password change

UI-only operation that allows the user to change the password.

Password reset

UI-only operation that allows the user to reset the password.

Account unlocking

UI-only operation that allows the user to unlock an account that has been blocked due to too many incorrect password attempts.

Possible operations per managed system

Identity Manager provides a predefined set of possible operations per managed system (which cannot be changed by the configuration).

InitializeChangeResetUnlockNotes
Active DirectoryYESYESYESYESRequired authentication mode: Basic with SSL or Negotiate
LDAPYESYESYESYESRequired authentication mode: Basic with SSL or Negotiate
Microsoft Entra IDYESNOYESNO-
Service NowYESNONONO-