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Access Information Center Requiring Domain Prefix to Log In to Web Page

Symptom​

You receive the following error when Domain Prefix is required for log-in:

image (14).png

Cause​

Due to the change from IIS to a new web server, subdomain users will now need to include their domain prefix before their username when logging in.

Login prompt showing username field with domain prefix required.

NOTE: You can create a more uniform and consistent log-in experience across all domains connected to the AIC by leaving it as is and requiring the domain prefix.

Resolution​

Ensure that the Default Domain is based on the AIC Use the following Active Directory account setting, which must be the desired domain.

NOTE: All domains enabled to access the AIC must also have data collected by the Netwrix Access Analyzer Active Directory Inventory solution as per the following article: Active Directory—Multiple Domains.