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Error: Cannot Create a File When That File Already Exists (SSL Certificate)

Symptom​

When you attempt to create an SSL binding for Netwrix Access Analyzer Access Reports or Access Info Center, your PowerShell instance prompts the following error:

SSL Certificate add failed, Error: 183
Cannot create a file when that file already exists.

Cause​

The target port has a bound SSL certificate. If you would like to bind a different certificate, unbind the prior certificate from the target port.

Resolution​

Refer to the following steps to verify that the target port has a bound SSL certificate and unbind the certificate:

  1. Run the following line in an elevated Command Prompt instance to generate a result.txt file containing certificates bound to ports in your server:

    netsh http show sslcert > c:\result.txt

  2. Open the created result.txt file and search for the target port. If you confirm the bound certificate, run the following line in the elevated PowerShell instance to unbind the certificate:

    netsh http delete sslcert ipport=0.0.0.0:481

    Replace 481 with the target port.

  3. Bind a new certificate—refer to the following article for additional information: Secure Console Access—Create an SSL Binding · v10.7 https://docs.netwrix.com/docs/auditor/10_8).