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Error Getting Scan Database from Execution Host — One or More Errors Occurred

Symptom​

A file system scan using a proxy server prompts the following error in Netwrix Auditor:

Error getting scan database from execution host: One or more errors occurred

Causes​

The installation drive for the File System Proxy service is running out of space.

Resolution​

Review the installation of the File System Proxy service and verify that there is enough space in the installation drive. Proceed with the following steps to migrate the File System Proxy service to another drive:

  1. Back up the files located in the following folder or a custom install location to the new target installation drive:

    C:\Program Files (x86)\STEALTHbits\StealthAUDIT\FSAA\

  2. Uninstall the File System Proxy service. Refer to the following article for additional information: https://docs.netwrix.com/docs/accessanalyzer/12_0 (File System Proxy as a Service Overview — Uninstall Proxy Service Process · v11.6).

  3. Install the File System Proxy service to a different drive to allow operation without disk space errors. Refer to the following article for additional information: https://docs.netwrix.com/docs/accessanalyzer/12_0 (File System Proxy as a Service Overview — File System Proxy Service Installation · v11.6).

  4. Navigate to Services and stop the proxy service named Netwrix Enterprise Auditor FSAA Proxy Scanner.

  5. Move the backed-up files to the following folder or a custom install location:

    %x%:\Program Files (x86)\STEALTHbits\StealthAUDIT\FSAA\

    IMPORTANT: Replace the %x% placeholder with the target drive letter.

  6. In Services, start the proxy service.