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Unable to Write to Specified Folder Error

Symptom​

You see the following error when you install or uninstall the FSAA Proxy Scanner or the Sensitive Data Discovery Add-on in Netwrix Access Analyzer:

Unable to write to the specified folder: %Folder_path%

Cause​

The FSAA permissions module must have write permissions for its installation folder. The write permissions are required to update the Tier 2 data after it is received from the target file server. Once updated, the Tier 2 data is transferred to the SQL backend for reporting.

Resolutions​

  1. Confirm that the account running the installer/uninstaller has permissions to write to the %SAINSTALLDIR%/FSAA folder.

    1. Right-click the FSAA folder, navigate to Properties > Security, and ensure the account has "write" permissions for the folder.
    2. To verify the new write permissions, create a new .txt file in the FSAA folder and save it.

  2. Confirm the drive containing the FSAA folder is not full.