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Logon Request Contained an Invalid Logon Type Value

Symptom and Cause​

You've encountered the following error:

A logon request contained an invalid logon type value

This error may occur in case the account name wasn't specified correctly during the configuration process for a monitoring plan.

Resolution​

Specify the account for collecting data of the affected monitoring plan in the domain\\username format:

  1. In the main Netwrix Auditor menu, click the Monitoring plans button.
  2. In the left pane, select the affected monitoring plan and click Edit. You can check all the monitoring plans set up in case you're unsure about the particular affected plan.
  3. In the right pane, select Edit settings in the Monitoring Plan section.
  4. In the left pane, select the Data Collection tab and edit the User name field contents to suit the domain\\username format.

Alternatively you can check the account configured in Netwrix Auditor:

  1. In the top right corner of the main Netwrix Auditor screen, select Settings.
  2. In the General tab of the left pane, click Manage under Accounts and passwords section.

NOTE: If the error persists after you've checked all monitoring plans, contact Netwrix Technical Support.