Process Pending Deletes

Situation

The Indexer service is reporting a status of “process pending deletes” in the Netwrix Data Classification service viewer

Cause

Pending Deletes is a complex operation of removing all data and references to a Document that has been removed or is no longer accessible to Netwrix Data Classification.

Processing these pending deletes involves clearing up a number of Tables in the DB (about 10 queries per single Pending Delete) and Index files on Netwrix Data Classification Server(s).

This is a normal process for Netwrix Data Classification and is typically not a cause for concern. However, if you are noticing the index service only showing this status and affecting overall indexing speed then please review the information below

Resolution

You can improve Pending Deletes processing performance by stopping the Collector Service (Netwrix Data Classification will stop registering new Pending Deletes) and Classifier Service, which will free up some extra resources for Indexer Service.