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Increase the Idle Timeout Duration in V11

  • "In order to update the portal timeout settings, change/update the timeout values in the following files:"
  • "How to change Directory Manager portal timeout"

Overview​

This article explains how to update the session timeout settings for Netwrix Directory Manager (formerly GroupID) Portal and Directory Manager Security Service by modifying the timeout parameter in the relevant appsettings.json files. An IIS reset is required for the changes to take effect.

Instructions​

  1. Open the following file in a text editor:
    X:\Program Files\Imanami\GroupID 11.0\GroupIDSecurityService\Inetpub\GroupIDSecurityService\Web\appsettings.json

  2. Locate the timeout parameter.

  3. The value is in seconds. The default is 1200 (20 minutes).

  4. Update the value as needed.

  5. Open the following file in a text editor:
    X:\Program Files\Imanami\GroupID 11.0\GroupIDPortal\Inetpub\GroupIDPortal\Web\appsettings.json

  6. Locate the timeout parameter.

  7. The value is in minutes. The default is 20.

  8. Update the value as needed.

  9. After saving your changes, perform an IIS reset to apply the new timeout settings.

IMPORTANT: Always back up the appsettings.json files before making any changes.
Here the X denotes the installation drive of Directory Manager. The timeout values in the two files use different units (seconds and minutes). Ensure you set the correct value in each file.