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Uninstall or Fully Remove Directory Manager

Applies To​

Netwrix Directory Manager 9 or above

Overview​

This article explains how to uninstall Netwrix Directory Manager (formerly GroupID) either to upgrade to a newer version or to completely remove all components from a machine.

Instructions​

NOTE: Before you uninstall Netwrix Directory Manager, ensure the logged-in user is a member of the local Administrators group on the machine. Make sure Netwrix Directory Manager is fully closed before you begin the uninstall process.

Uninstall Directory Manager to Upgrade to a Newer Version​

  1. Double-click the setup.exe file in the Directory Manager installation package to launch the installer.
    Directory Manager installer main screen
  2. Click Uninstall Directory Manager. This removes the application files from Programs & Features in the Control Panel.

Upgrade to a newer version​

  1. Click the Install Directory Manager link on the installer to install the latest version.
  2. After installation, run the Upgrade wizard to make data from the earlier version compatible with the new version.

Completely Uninstall Directory Manager from the Machine​

  1. Click Uninstall Directory Manager on the installer to remove the application files from your computer.
  2. Remove the following components to completely uninstall Directory Manager:
  • Directory Manager installation directory
  • Other relevant directories
  • Directory Manager DLLs
  • Registry keys
  • Services files
  • Self-Service and Password Center portal files
  • Directory Manager application pool
  • Directory Manager certificates

Remove the Directory Manager Installation Directory​

  1. Go to X:\Program Files\Imanami (where X is the installation drive).
  2. Delete the directory named GroupID [version] (for example, GroupID 9.0).

Remove Other Relevant Directories​

  1. On the Windows Run dialog box, type %ALLUSERSPROFILE%\Imanami.
  2. From the referenced location, delete the GroupID folder.

Remove Directory Manager DLLs​

  1. Go to C:\Windows.
  2. Search for all DLL files starting with Imanami (use Imanami*.dll in Windows Explorer).
  3. Delete these files.

Remove Registry Keys​

  1. Open the Registry Editor by typing regedit in the Windows Run dialog box.
  2. Delete the following registry keys (for GroupID 9):
  • HKEY_CURRENT_USER\Software\Imanami\GroupID\Version 9.0
  • HKEY_LOCAL_MACHINE\Software\Imanami\GroupID\Version 9.0

Remove Directory Manager Services Files​

To remove Directory Manager Data Service and Security Service files:

  1. Go to C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files.
  2. Delete the groupiddataservice and groupidsecurityservice folders.

Remove Portal Files​

To remove Directory Manager Self-Service and Password Center portal files:

  1. Open the Internet Information Services (IIS) console by typing inetmgr in the Windows Run dialog box.
  2. Under the GroupIDSite node, locate the portals created using the Self-Service or Password Center module.
  3. Delete each portal by right-clicking and selecting Remove.
  4. After removing the portals, go to C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files.
  5. Delete each portal folder.

NOTE: If you have installed Password Center Client and want to uninstall it, refer to the Directory Manager Password Center Client Configuration Guide.

Remove the Directory Manager Application Pool​

  1. Open the IIS console by typing inetmgr in the Windows Run dialog box.
  2. Expand the \<machine name\> node and click Application Pools.
  3. On the Application Pools page, delete GroupID App Pool.

Remove Directory Manager Certificates​

  1. Open the IIS console by typing inetmgr in the Windows Run dialog box.
  2. Click the \<machine name\> node. On the Features View tab, select Server Certificates in the IIS section.
  3. Delete these certificates bound to GroupIDSite (the site deploying Directory Manager Data Service):
  • GroupIDSecurityService
  • Imanami GroupID Certificate

NOTE: Do not remove these certificates if another Directory Manager version is installed on the machine.