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Allowing ChatGPT Access via Deep Packet Inspection Allowlist

Overview​

This article explains how to configure Endpoint Protector to allow access to ChatGPT by adding the openai.com domain to a Deep Packet Inspection (DPI) allowlist. In environments where DPI is enabled, web-based AI services like ChatGPT may be blocked by default because security policies restrict access to certain domains.

Instructions​

  1. In the Endpoint Protector Console, navigate to Denylists and Allowlists > Allowlists > Deep Packet Inspection.
  2. Create a new allowlist dictionary for allowed domains and add the domain using wildcards: *openai.com*
  3. Once the allowlist dictionary is created, include it in the relevant Content Aware Policy.
  4. Edit the Content Aware Policy.
  5. Expand the Policy Allowlist section.
  6. Navigate to Deep Packet Inspection and select the dictionary you created.
  7. Save the policy.