Skip to main content

Content Aware Protection Tab Missing

Question​

Why is the Content Aware Protection (CAP) tab missing from the Endpoint Protector Console?

Answer​

The CAP tab will be absent from the console if the machine or user is not assigned to any CAP policies.

If the machine or user is assigned to at least one CAP policy but the CAP tab is still missing from the console, verify that the client can communicate with the server. For example, check the Last Seen field in the server user interface under Device Control > Computers.

You can also check the client connection status from the agent's Settings tab by pressing the following keyboard shortcuts:

  • On Windows: CTRL + ALT + I
  • On macOS: Command + Option + I