Skip to main content

OTP Device Code Compatibility

Overview​

This article outlines recent improvements to the Offline Temporary Password (OTP) feature and the implementation of 8-digit device codes, which facilitate multiple device usage per company.

Availability​

The 8-digit device code feature is available with Endpoint Protector agents version 5.7.2.4 for Windows and 2.5.1.3 for macOS.

Behavior Based on Endpoint Protector Agent Version​

  1. For Versions 5.7.2.4 (Windows) or 2.5.1.3 (macOS) and Newer:​

    • The user interface displays an 8-digit device code.
    • OTP codes are generated based on the 8-digit device code.

  2. For Versions Older Than 5.7.2.4 (Windows) or 2.5.1.3 (macOS):​

    • The user interface displays a 4-digit device code.
    • OTP codes are generated based on the 4-digit device code.

Compatibility​

  • Codes generated from the user interface can be used with older versions.
  • The Endpoint Protector Server re-computes the OTP device codes and displays them in the appropriate format according to the agent version.