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How to change the text of email notifications

Is there a way for me to change the text in these emails that come out when a users signs up to Netwrix Password Reset?

There is a way to change the text of notifications.

Where templates are stored

E-mail templates are stored in the Templates subfolder of the Netwrix Password Reset installation directory. There are a lot of text files for different languages there.

Some useful tips

  1. We use clear titles for template text files. For example, the file change_body_template.txt contains the body text of the email sent as a change password notification.
  2. There are 2 files for each type of notification: one for the subject of an email and one for the body.
  3. Files with _adm in the filename are templates for emails sent to administrators (specified on Admin portal/Settings/Alerts), while files without _adm are sent to the user(s).
  4. Languages are specified as additional postfix (for example _de, _fr).

Available languages

FileLanguage
cn.aspChinese
de.aspGerman
en.aspEnglish
es.aspSpanish
fr.aspFrench
he.aspHebrew
it.aspItalian
jp.aspJapanese
ko.aspKorean
pt.aspPortuguese
ru.aspRussian
sk.aspSlovak
zh.aspTraditional Chinese

However Netwrix Password Reset uses only files without postfix in the name (for example action_body_template.txt, not action_body_template_ko.txt) to send notification. Here is the full list of files used:

  • action_body_template.txt
  • action_subject_template.txt
  • change_body_template.txt
  • change_body_template_adm.txt
  • change_subject_template.txt
  • change_subject_template_adm.txt
  • enroll_body_template.txt
  • enroll_body_template_adm.txt
  • enroll_subject_template.txt
  • enroll_subject_template_adm.txt
  • reset_body_template.txt
  • reset_body_template_adm.txt
  • reset_subject_template.txt
  • reset_subject_template_adm.txt
  • unlock_body_template.txt
  • unlock_body_template_adm.txt
  • unlock_subject_template.txt
  • unlock_subject_template_adm.txt
  • verification_body_template.txt
  • verification_body_template_adm.txt
  • verification_subject_template.txt
  • verification_subject_template_adm.txt

How to change language or edit templates

  • To change the language of a template, rename the respective localized template file to the default name.

    Example: to switch the text of the notification about a password change to German, rename change_body_template_de.txt to change_body_template.txt.

  • Alternatively, edit the existing default English templates.

To do this, edit the .txt files located in the Templates subfolder of the Netwrix Password Reset installation directory.