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This portal is temporarily unavailable, please contact your IT help desk.

Symptoms​

Self-Service portal of Password Manager shows the following message:

This portal is temporarily unavailable, please contact your IT help desk. User-added

Cause​

Password Manager allows you to select options that are available on the Self-Service portal.

If all options are disabled, then the portal shows the "This portal is temporarily unavailable, please contact your IT help desk." message.

This configuration is done on the Administrative portal, in Settings - User options tab. User-added

Resolution​

To resolve this, enable at least one option for the Self-Service portal.

  1. Navigate to the Administrative portal, and go to Settings
    User-added

  2. Then select the User options tab and enable options you need
    User-added

  3. Click Apply