Netwrix Access Analyzer published reports with the option to download to CSV may open directly in the default browser if Windows has no application associated with the .csv extension. Associate .csv files with Notepad or another application to force a download prompt.
When the Access Information Center (AIC) shows no attribute updates, differential scans for Active Directory Inventory may be disabled. Enable differential scanning to collect and report attribute changes.
Users who belong to subdomains must include their domain prefix before their username when logging in to the Access Information Center (AIC) due to a change in the web server. This article explains the symptom, cause, and how to configure the Default Domain to restore the expected behavior.
Published reports in the Netwrix Access Analyzer Web Console show blank pages; you can still run a report by searching for its name. This article explains causes and two resolutions to restore report display.
If you cannot access the Published Reports page in the Web Console, ensure the account running the Netwrix Access Analyzer Web Server service has permissions to the Access Analyzer database. This article explains how to verify and update the service logon account.
Icons and graphical elements may not appear in the Netwrix Access Analyzer Web Console. This article explains possible causes and shows how to restore icons by checking browser extensions and excluding the console executable from policies that block untrusted fonts.
This article explains how out-of-scope File System resources continue to appear in the Access Information Center (AIC) and reporting console after scoping changes, along with the steps to resolve this issue.
Netwrix Access Analyzer reports can display overlapping words when Internet Explorer scripting is disabled. This article explains how to enable Active Scripting in Internet Explorer to resolve the issue.
When you publish reports for a custom job or group in Netwrix Access Analyzer, the report may not appear in the reporting web interface or its name may be truncated if the job or group name ends with the word Jobs or _Jobs.
This article describes how to reset the Access Information Center (AIC) Built-In Administrator password, with steps for when you have access to another AIC administrator and when you do not.
Explains why access time values displayed in the Activity Details report in Netwrix Access Information Center (AIC) differ from those in exported reports due to server and local time zone handling.
This article explains how to resolve the "path too long" error when emailed reports fail to compile by enabling long paths or shortening/moving job files for Netwrix Access Analyzer.