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Admin Manual

Preparation​

Before you execute the migration, you must ensure that the following preparations have been made:

  • Installation of the latest Netwrix Password Secure-Server, Native Client and Web Client
  • Check in the Database properties if the offline access and the mobile synchronization are allowed
    If that should be the case, contact your users and make sure that they have to synchronize the Offline Add-on and the mobile app.

CAUTION: If the OfflineClient or App does have not yet synchronized items, they are lost after the migration mode is enabled!

  • Backup all certificates using the Netwrix Password Secure Server Manager

CAUTION: Only certificate backups made through the Server Manager are valid!

Certificates

Export certificates

  • Delete or restore all non “permanent deleted” users
    If you have deactivated or non “permanent deleted“ users it would make sense to delete them permanently, otherwise the migration would never finalize. Keep in mind, that every E2EE User must log in, before you can complete the migration.
  • Only have one active Netwrix Password Secure-Server
    In the case of multiple Netwrix Password Secure-Servers, you need to stop all Netwrix Password Secure-Server services on all servers except on one, which actually is used for the migration.
  • For each Entra ID profile you have to create a new token. This token must be stored in the corresponding Enterprise Application under the Provisioning tag.

Migration​

NOTE: During the migration, the database is in read-only mode. So it is possible to read all records from the database, but it is not possible to add new or edit existing records.

Start migration​

Clicking on the icon “Start migration” in the databases' module to start the migration process

start migration

Select the database you want to migrate and enter the code-word.

Remember, The code word is “Start”. Please make sure that you have read the whole documentation. Otherwise, data loss might occur!

select database

You should see the message, that the selected databases are now in migration mode:

start migration

As written in the message, export all required certificates via the Netwrix Password Secure Server Manager. If you have multiple servers in use import the certificates via the Server Manager at the end of the migration process.

CAUTION: If certificates are missing the migration cannot be continued.

Watch the migration process​

In the migration process you find all information about the current process, what is already migrated and what still needs to be migrated

migration progress

After each user has logged into the database and has been successfully migrated, the migration is complete.

migration finished

User Manual

Preparation:​

If you use the Offline Add-on and the Mobile app it is necessary to synchronize them before your admin starts the migration.

CAUTION: If you do not synchronize your data, it is lost and no more accessible after the migration!

Migration​

During the migration every E2EE-User of the database has to log in. Keep the client running until the message „Userdata migration finished” appears.

userdata_migration_finished_en

NOTE: The migration can only be carried out with the Web Application and NativeClient. A migration just using the Extension, Autofill Add-on or the Mobile App is not possible.

ECC Migration

For a better overview the ECC migration is organized in two sections. One for the administrators and one for the end user: